We are unable to make changes once an order is confirmed, including shipping addresses, items, and item quantities. We always contact our warehouse in advance to check if it is still possible to cancel the order so that you can place a new order with the correct information. If it is no longer possible to cancel, your order will be shipped as planned. You will then have the option to return it.
For orders of personalized items, it is important to contact us immediately to prevent the embroidery from starting. Otherwise, your order will be shipped, and no returns will be accepted. For any inquiries, please contact us at the following address: help@maisonlabiche.com.
Comments
0 comments
Please sign in to leave a comment.